Shipping Policy

At Pastel Gradient, we prioritize the efficient and timely delivery of our products to customers worldwide. Our shipping policy is designed to provide clarity and assurance regarding the delivery process.

We offer free shipping on all orders, regardless of the destination. This policy allows customers to enjoy their purchases without the added burden of shipping costs. Our standard shipping timeframe is between 7 to 12 days. This duration is calculated from the moment the order is processed and dispatched from our facility.

It is important to note that shipping times may vary based on several factors, including the destination country, local postal services, and any potential customs delays. While we strive to adhere to the stated shipping timeframe, unforeseen circumstances may occasionally arise that could impact delivery schedules.

Upon dispatch, customers will receive a confirmation email containing tracking information. This allows for real-time monitoring of the shipment's progress. We recommend that customers utilize this tracking information to stay informed about their order's status.

In summary, our shipping policy reflects our commitment to providing a seamless shopping experience. With free shipping and a delivery timeframe of 7 to 12 days, we aim to ensure that our customers receive their unique decorative items in a timely manner, enhancing their personal spaces with elegance and style.